Overview

In this HCI project course, our team collaborated with project partners Michael Dreher and Andy Leung from 6Sensmatic Inc. to address the critical challenges faced by Alberta Health Services' (AHS) supply chain management, which were highlighted during the COVID-19 pandemic.

Problem

The COVID-19 pandemic exposed weaknesses in the Canadian healthcare supply chain, especially regarding the efficient management of personal protective equipment (PPE) and other critical supplies. The current system at AHS uses a manual, tabular tracker in Microsoft SharePoint, lacking automated communication, progress tracking, and permission controls. This results in delays, repetitive communication, and inefficient management of supply disruptions.

Solution

Our team designed a multi-user dashboard prototype to replace the existing manual system. The dashboard aims to:

• Streamline communication between stakeholders.

• Provide real-time updates on supply disruptions.

• Improve visibility into the status and progress of supply disruptions.

• Integrate seamlessly with existing AHS systems to enhance workflow efficiency.

Key Dashboard Functions Include:

• Supply Disruption Notifications: Compact view for clear, real-time updates.

• Priority Flagging: Easily identify urgent disruptions.

• Embedded Communication: Integrated communication for faster collaboration.

• Alternate Product Search: Search for replacement products within the dashboard.

• Progress Tracking: Monitor disruption status and team assignments.

The dashboard offers a more efficient, user-friendly solution for managing supply chain disruptions, ensuring better preparedness for future challenges in healthcare.